FAQ

Frequently asked questions

What are your garments made from?

Materials vary by piece. Check the product description and garment label for the fabric composition of the item you’re considering. If you need help choosing, contact us before ordering.

What’s the difference between classic and relaxed fit?

Classic fit is a more traditional silhouette; relaxed fit gives you more room through the body. The exact cut varies by garment, so use the measurements on the item’s size table rather than relying on the fit name alone.

How do I use the size table?

Compare the listed measurements with a similar garment you already own, laid flat. Check which dimensions the table uses and measure in the same way. If you’re between sizes, consider whether you prefer a closer or roomier fit. Contact us if you need help interpreting a particular table.

How is the design printed, and how should I wash it?

Print methods can vary by item. Refer to the product details and care label for the method and any garment-specific instructions. To help protect a printed design, turn the garment inside out, wash cold with similar colors, avoid bleach, and dry on low heat or air-dry. Don’t iron directly on the print.

When will my order arrive?

Orders are processed in 1–3 business days; during busy periods, allow an additional 1–2 days. Typical delivery estimates after processing are 3–7 business days for U.S. standard shipping, 1–3 business days for U.S. express shipping, and 7–21 business days internationally, depending on the country. These are estimates, not guarantees; carrier delays, customs, and weather can affect delivery. Rates and available destinations are shown at checkout. International customers are responsible for any applicable import duties or taxes.

What is your return policy?

You have 30 days after receiving your item to request a return. It must be in the condition received, unworn or unused, with tags, in its original packaging, and accompanied by proof of purchase. Sale items and gift cards cannot be returned. To start, email sjsmenterprise864@gmail.com before sending anything back. If approved, we’ll send a return label and instructions. If your order arrives damaged, defective, or incorrect, contact us immediately so we can review it. For full details, see our shipping and refund policies.